Refund policy
At Bandonic, we want you to be happy with your purchase. If you are not satisfied with your order, you may request a return within 7 days of delivery, subject to the conditions below.
7-Day Return Policy
You can request a return within 7 days from the date your order is delivered.
To be eligible for a return:
- The product must be unused.
- The product must be in its original condition.
- The original packaging should be retained.
- The product must not show signs of damage, misuse or excessive wear.
- The product must be returned with all accessories and components received with the order.
We reserve the right to reject a return if the product has been used, damaged or altered after delivery.
Damaged or Incorrect Products
If you receive a product that is damaged, defective, incorrect or different from what you ordered, please contact us at:
Please include your order number and clear photographs/videos of the product and packaging.
We will review the issue and provide an appropriate resolution where applicable.
Refunds
Once the returned product is received and inspected, we will notify you regarding the status of your refund.
If your return is approved, the refund will be initiated to the original payment method used for the purchase.
Refunds may take 5–7 business days to reflect in your account after they are processed, depending on your bank or payment provider.
For Cash on Delivery orders, we may request your bank or UPI details to process the refund.
Return Shipping
For eligible returns due to a defective, damaged or incorrect product, Bandonic will provide an appropriate resolution.
For other eligible returns, return shipping arrangements may depend on the circumstances of the return.
How to Request a Return
Email us at:
Please mention:
Order Number + Reason for Return + Photos/Videos, if applicable