Shipping policy

At Bandonic, we aim to process and deliver your orders as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery

Orders are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays and other circumstances beyond our control.

Shipping Charges

Free shipping will be available on eligible orders as displayed on the website.

Any applicable shipping charges will be displayed at checkout before the order is completed.

Order Tracking

Once your order has been dispatched, tracking information may be provided through the email address or phone number provided during checkout.

Delivery Delays

While we work with our logistics partners to deliver orders within the estimated timeframe, delivery dates are estimates and cannot always be guaranteed.

Unexpected courier delays, weather conditions, holidays, incorrect addresses and other logistical circumstances may affect delivery times.

Incorrect Address

Customers are responsible for providing accurate shipping information while placing an order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.